With enterprise use cases of generative AI expected to take off in 2024, Amazon Web Services (AWS) on Tuesday used its developer conference in Las Vegas, re:Invent, to unveil a chatbot designed for ...
In an interview with Fortune, the CEO of Amazon Web Services discussed the company’s new push into productivity software as ...
Amazon Web Services unveiled new AI-powered software, including the Amazon Quick productivity app and specialized Connect tools, marking a shift into direct SaaS offerings. The company also expanded ...
Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent ...
AWS’ global partner leader, Ruba Borno, talks with CRN about the general availability of Amazon Q Tuesday and why the AI-powered assistant is better than rivals Google and Microsoft’s generative AI ...
The chatbot’s integration will allow enterprise users to get notifications about events such as security risks and the status of system health from within Teams, and also let them run command line ...
AWS acquired NLX to bring no-code conversational AI into Amazon Connect — targeting the engineering bottleneck slowing enterprise CCaaS deployments.