ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...
Now that the economy appears to be recovering, change management is becoming increasingly important as a discipline central to service management, configuration management databases, IT organizational ...
A couple months ago, I wrote a column about network change and configuration management and promised to follow up when we finished our report. Well, it’s done and now available: “Adopting Network ...
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Network management is a complex topic. In today's diverse networking infrastructure, the network has to handle more instances of unified communications, video, and virtualization. The role of the ...
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