Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

As Artificial intelligence moves into every corner of modern life, we examine the ways AI enhances how we have fun and seek connection. By now, you’re probably aware of AI chatbots and their basic ...

Building a chatbot can feel like an overwhelming task, especially when you’re juggling multiple tools and trying to ensure everything works seamlessly. If you’ve ever found yourself stuck between ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...