Cordial new AI agents— focused on email production and data intelligence— are designed to infuse insights directly into ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

DataDome Bot Protect supports Web Bot Auth, enabling cryptographic verification of AI agents to eliminate fraud risk while maintaining business continuity.

Joint agentic AI solution empowering CSPs with a multi-agentic framework to revolutionize customer care, network and service ...

Can traditional CRM systems keep up? Know how AI Agents are transforming CRMs into smart, proactive platforms that automate ...

The US contact centre services company's new platform enables enterprises to assess AI agent interactions before deployment ...

eGain has introduced the eGain AI Agent for Contact Center, a new solution designed to enhance agent performance and customer satisfaction in contact centers. By providing agents with AI-driven, ...

The sooner an organization realizes this as an architectural imperative, the sooner they will be able to capture the ...

Enterprise AI agents boost automation but often run with broad permissions, allowing actions beyond user access and weakening ...

AI agents behave more like employees than traditional software, and deployments should be designed accordingly.