Matt Earle is an entrepreneur based in Toronto, Canada, and is the President of Reputation.ca, an online reputation management company. Over the past few years, we’ve seen a steep rise in popular ...

The bold headlines have stunned you and the stories have made you shudder – stories about outbreaks of food poisoning, smartphone malfunctions and employees' physical altercations with customers. Such ...

Crisis management and crisis preparedness may not seem like pressing matters when the going is good. It can be all too easy to disregard the need for a plan. But what happens when a crisis hits and ...

In November 2022 ISO released a new guidance standard, ISO 22361:2022, to provide a structured approach to crisis management. In this article Hilary Estall MBCI, IRCA BCMS Principal Auditor reviews ...