Artificial intelligence has completely changed the way businesses operate, especially when it comes to managing and interpreting large volumes of data. From automating workflows to powering ...

Nino Letteriello is a data and project management leader, DAMA Award winner, WEF author, UN advisor, MIT lecturer & FIT Academy founder. For all of us who have built our careers in the complex and ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, with experts predicting that KM will not only become a more vital function ...

The future of knowledge management in the legal sector is not only secure, but poised for a transformative boost with the integration of GenAI. Despite the skepticism and misinterpretations ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Travis Jones “I think I ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

As artificial intelligence (AI) continues its meteoric rise, the role of knowledge management (KM) in contact centers is gaining prominence like never before. Knowledge and knowledge management ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...