At G-Force 2015, Genesys launched well-stocked app integration marketplace, and reported that Microsoft is deploying a global cloud-based contact center. Last week I spent three days in beautiful ...
SAN MATEO, Calif. & SAN FRANCISCO--(BUSINESS WIRE)--Guidewire (NYSE: GWRE) and Genesys®, a global cloud leader in AI-powered experience orchestration, announced the Genesys Cloud™ platform’s new Ready ...
Invoca PreSense combines with the Genesys Cloud™ platform to give customers the power to drive more efficient revenue growth by connecting digital marketing teams to the contact center SANTA BARBARA, ...
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