The latest revision of the IT Infrastructure Library (ITIL) is about to become official, but even its most vocal proponents can't agree on just how long it will be before the latest version of the ...

It’s been nearly a year since Version 3 of the IT Infrastructure Library (ITIL) came out. The update to ITIL, a framework for best practices in IT service delivery, was intended to sharpen its focus ...

If you’ve embraced the IT Infrastructure Library best practices framework but haven’t yet touched Version 3, you’re not alone. Three years since becoming available, ITIL v3 adoption within the ...

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Dubai, United Arab Emirates, June 4, 2007 - HP today announced it has enhanced its service management portfolio to help IT organizations put into operation the capabilities of the recently released IT ...

ITIL adoption requires more than software and tools. You need a bold strategy that aligns IT service with corporate goals and encourages employee and stakeholder buy-in. IT service management (ITSM) ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...