Medical improvisation can help clinicians navigate complex, unpredictable interactions with greater confidence and compassion.

MANILA, Philippines – Life imitates art, some say, and perhaps that idea might be especially true for the art of improvisational theater (improv). To those unfamiliar, improv is a form of theatre ...

If last year taught us anything, it’s that planning can only get us so far. What’s the cliche? “The best-laid plans…” and then people trail off ominously. Yep, that was last year if you were a teacher ...

A version of this article appeared in the Autumn 2018 issue of strategy+business. Leaders who listen and engage in open dialogue with their employees gain enormous advantages. Yet, in practice, ...