Conflict Resolution negotiates diplomatic solutions to interpersonal and workplace issues. Conflict Resolution skills encompass active listening, empathy, communication, problem-solving, negotiation, ...

Historian Heather Cox Richardson told KPBS earlier this year that the people who insist Americans are polarized are those who benefit from the division. She said the vast majority of Americans can ...

Two former Harvard faculty--one an internationally-recognized negotiator and conflict management expert from Harvard Law, the other a leading behavioral neurologist and cutting-edge scientist from ...

A big part of living a balanced and fulfilled life lies in our ability to avoid and minimize conflict. When conflict does arise, our ability to resolve it quickly and amicably has a big impact on our ...

This post is part 2 of a series. Miscommunication is inevitable in human interactions. Biases, filters, assumptions, expectations, and nonverbal information cause distortions in interpersonal ...