Small business owners are being targeted by scam artists who flood Google Maps and other sites with phony false reviews and then extort the business owner, offering to remove the reviews for a price.

Customer reviews are the most influential form of local business content. Surveys routinely reveal that upwards of 90% of consumers read reviews as they search for nearby goods and services. In this ...

Some New York City business owners say they're being extorted by fake reviewers who leave a slew of negative Google reviews and demand money for it to stop. It's become so prevalent that CBS News New ...

Google reviews aren't just nice to have for your business. They're a critical ranking factor that directly determines whether you appear in local search results or get buried on page three where ...

Over the past couple of weeks, there have been numerous reports of reviews disappearing, being removed, or being deleted from local business profiles on Google Search and Google Maps. Supposedly, this ...

Google Business Profiles has a form where you can report negative review extortion scams, the form launched a month ago. You can find access to the form in this help document and I believe you need to ...

Studies show that over 93% of consumers read online reviews before choosing local services, yet small businesses consistently ...

Landon Murie is the CEO of Goodjuju Marketing, helping home service businesses with local SEO, stunning websites, and boosting close rates. How many Google reviews does your local business have? Does ...