Microsoft on Thursday announced the addition of new artificial intelligence (AI) "Copilot" capabilities in Microsoft 365 Dynamics enterprise resource management (ERP) solutions. The availability of ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

When people first look at the Microsoft MB‑280 exam, they often think it is only about learning Dynamics 365 tools, but the real concept behind the exam is much broader. Microsoft Dynamics 365 ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

How to Choose the Right Microsoft Dynamics Partner for your Business Your email has been sent Choosing a Microsoft Dynamics 365 partner is as critical as choosing the platform. This guide shows how to ...

Confused between Dynamics 365 vs Power Apps? Explore their key differences, real-world use cases, pricing insights, and expert guidance from Cynoteck to help you choose the right Microsoft solution in ...