I may be angry (and have every right to be), but I always take a deep breath before I get on the call so I can come in calm. I remember that the customer service rep isn't the person who created the ...
TwistedSifter on MSN
Amazing call center representative did her job so well, and the client called the company to inform them how awesome their experience was
A red letter day.
We've all been there: endless hold times, unresolved issues and wondering if anyone actually wants to help. The good news? Customer service experts say simple strategies can transform those ...
Looking for a flooring installer and considering Home Depot? Learn about Home Depot flooring services and if it’s a good option for your installation.
New floors can instantly transform your space, but only if they’re installed properly. Learn if Lowe’s is a good option for your next flooring project.
A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...
Looking for a flooring installer and considering Home Depot? Learn about Home Depot flooring services and if it’s a good option for your installation.
Consumer experts say you shouldn't be left paying for poor service or bad products, and you may have more power than you think to get your money back.
FlexJobs research identifies 25 high paying remote jobs hiring now with no experience required, with salaries up to 68000 ...
Guard your personal information carefully. If someone calls you unexpectedly and asks you to “verify” your personal ...
Are your CSRs truly helping customers, or are they spending half the day handling calls that should never reach them?
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