140K views · 443 reactions | With 999 calls on the rise, it's vital you only call us when you really need our help - when someone's ill or injured and you think their life is at risk. #MakeTheRightCall Audio based on real 999 calls to NWAS. | North West Ambulance Service NHS Trust | Facebook

You need to call 9-1-1, now what? How to talk to an emergency dispatcher. Stay calm • Give your location, or an address • The phone number you are calling from •What is the emergency •Follow directions and answer questions •Remain on the phone with the 9-1-1 dispatcher until they've told you it's safe to hang up. If you follow these steps, you will not only help the victims of the emergency, but you'll be helping to keep the situation under control and prevent others from panicking. And, you mig